Privacy Policy

Effective Date: October 13, 2025
Website: www.grabcharm.ca

1. Introduction

Grab Charm respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit or make purchases on our website.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address, and payment details.
  • Account Information: Username, password, and account preferences.
  • Usage Information: IP address, browser type, device information, and pages visited.
  • Cookies: Small data files stored on your browser to enhance your user experience.

3. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Respond to inquiries and support requests
  • Comply with legal and tax obligations

4. Sharing of Information

Grab Charm does not sell or rent your personal information.
We may share your data only with:

  • Shipping partners to deliver your orders
  • Payment gateways to process transactions securely
  • Legal authorities if required by law

5. Data Protection

We implement strong technical and organizational security measures to protect your data from unauthorized access, disclosure, or loss.
Payment details are processed through encrypted and secure payment gateways.

6. Cookies Policy

We use cookies to personalize your shopping experience and analyze website traffic.
You can manage or disable cookies through your browser settings, but this may limit some site functionality.

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access and request a copy of your personal data
  • Request correction or deletion of inaccurate data
  • Withdraw consent for marketing communications

You can contact us anytime at support@grabcharm.ca for privacy-related requests.

8. Retention of Data

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. Grab Charm is not responsible for the privacy practices or content of these external sites.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

For any privacy-related questions or concerns, please reach out to us at:
📩 Email: privacy@grabcharm.ca
📍 Address: Windsor City, Ontario, Canada, N9B 2X2