Terms & Conditions

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 Effective Date: October 13, 2025

Website: www.grabcharm.ca
Company Name: Grab Charm
Address: Windsor City, Ontario, Canada, N9B 2X2

1. Introduction

Welcome to Grab Charm. By accessing or using our website www.grabcharm.ca, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.

2. Eligibility

To use our services, you must be at least 18 years of age or have legal parental/guardian consent to make purchases and create an account on our website.

3. Account Registration

Users may create an account on our website to place and manage orders.
You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.
Grab Charm reserves the right to suspend or terminate accounts found in violation of these terms.

4. Products & Orders

  • All products displayed on www.grabcharm.ca are subject to availability.

  • Prices are subject to change without prior notice.

  • Once an order is placed, you will receive a confirmation email.

  • Grab Charm reserves the right to cancel or refuse any order due to stock unavailability, payment issues, or fraudulent activity.

5. Pricing, Taxes & Shipping

  • Product prices are displayed in Canadian Dollars (CAD).

  • Applicable taxes will be calculated based on the buyer’s province or region as per Canadian law.

  • Shipping costs apply and are calculated at checkout based on the selected delivery method and destination.

  • Orders are shipped from Canada, and delivery times may vary depending on your location.

6. Returns & Refunds

  • Refunds are only applicable if the delivered product is damaged or defective.

  • To be eligible for a refund, you must notify us within 48 hours of delivery with valid proof (such as photos or videos).

  • Products that are not damaged or defective are non-returnable and non-refundable.

  • Grab Charm reserves the right to inspect and verify the condition of returned items before processing a refund.

7. Payment Terms

We accept various payment methods including credit/debit cards, online payment gateways, and other methods listed on the website.
All payments must be made in full before the order is processed and shipped.

8. Intellectual Property Rights

All content on www.grabcharm.ca, including text, images, graphics, logos, and designs, is the property of Grab Charm and is protected under copyright and intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

Grab Charm shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to data loss, profit loss, or service interruptions.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Canada and the province of Ontario.
Any disputes shall be resolved under the exclusive jurisdiction of the courts of Ontario, Canada.

11. Changes to Terms

Grab Charm reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:
📩 Email: support@grabcharm.ca
📍 Address: Windsor City, Ontario, Canada, N9B 2X2